SZ
Sihle Z
1 reviews | Active since Jan 2020
30 Nov 2023, 08:48
Mislead
The agent of the company are not full honest, whenever you speak to them you don't get full information. I requested for my policy to be canceled and I was told it's canceled only to see a debt order go through thereafter.
Helpful (0)
Replies (2)0
Replies (2)
Elixi's replyOfficial
30 Nov 2023, 08:52Dear Sihle,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Elixi team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Elixi team
Elixi's reply30 Nov 2023, 08:52
Official
Dear Sihle,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Elixi team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Regards
Elixi team
SZ
Sihle Z's updateReviewer Update
30 Nov 2023, 09:11A debit order went off my account on the 30th November 2023 and I also received an sms saying my policy has been canceled after making payment
SZ
Sihle Z's update30 Nov 2023, 09:11
Reviewer Update
A debit order went off my account on the 30th November 2023 and I also received an sms saying my policy has been canceled after making payment