NRn
Nakedi Ramadiba nelly.ramadiba

1 reviews | Active since Mar 2022

15 Mar 2022, 16:29

In between

Affordable but when I want to purchase medication which are prescribed, it never covers it.

0
Replies (2)
Elixi
Elixi's reply16 Mar 2022, 08:41
Official
Dear Nakedi 

Thank you for reaching out to us. 
 
We apologize for any inconvenience caused whilst you were trying to use our service. Our customer support team will be in contact with you shortly to assist you further on the matter. 
 
Regards 
Elixi team 
Elixi
Elixi's reply17 Mar 2022, 12:34
Official
Dear Nakedi 

Thank you for reaching out and allowing us the opportunity to assist with your query. 

Our customer support team has made contact with you and advised you on how the Acute medication benefit is available to you for use at a dispensing or non-dispensing network general practitioner which is subjected to a formulary list on the policy.

We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have. 

All members are welcome to contact our customer care team for clarification regarding the benefits or terms and conditions on *** Monday to Friday between 08h00 to 17h00. 

Regards 
Elixi team