ZT
Zeenat T

1 reviews | Active since Sept 2020

30 Sept 2020, 10:23

I need answers

Spoke to a lady with the surname by pillay cannot pronounce her name she said I would recieve an email with my membership I haven't received anything the numbers on the website does not go through and I've given these people my personal info

0
Replies (2)
Elixi
Elixi's reply30 Sept 2020, 14:06
Official
Dear Zeenat

Thank you for reaching out to us.

We are absolutely delighted to have you onboard as an Elixi member! We see that your application was processed earlier this morning and we can assure you that your welcome pack is on its way to you.

We will have our customer support team contact you shortly so they can also take you through your policy benefits and assist you with any queries that you may have. Please look out for our call.

Regards
Elixi team
Elixi
Elixi's reply02 Oct 2020, 07:45
Official
Dear Zeenat

Thank you for discussing your query with us and confirming receipt of your Elixi Health Welcome pack.

Please take some time to go through your policy documents and fami****ize yourself with the contents of your cover. You are always welcome to contact our customer support team for any queries regarding benefit utilization.

We trust that we have been of assistance to you and we look forward to your ongoing support.

Regards
Elixi team