J
Julia
1 reviews | Active since May 2025
15 May 2025, 13:03
I join on April and ...
I join on April and the debit order didn't go through and I have been sending emails and calls but no one assists me except today one of ladies assists me
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Replies (1)
Elixi's replyOfficial
15 May 2025, 13:09Dear Julia,
Thank you for your feedback. We sincerely regret the difficulty you experienced in getting assistance initially. We're glad to hear that one of our consultants was finally able to help. Your experience has been noted, and we will be looking into this to ensure better response times in the future. If there’s anything further we can do, please don’t hesitate to reach out.
Regards,
Elixi Team.
Thank you for your feedback. We sincerely regret the difficulty you experienced in getting assistance initially. We're glad to hear that one of our consultants was finally able to help. Your experience has been noted, and we will be looking into this to ensure better response times in the future. If there’s anything further we can do, please don’t hesitate to reach out.
Regards,
Elixi Team.
Elixi's reply15 May 2025, 13:09
Official
Dear Julia,
Thank you for your feedback. We sincerely regret the difficulty you experienced in getting assistance initially. We're glad to hear that one of our consultants was finally able to help. Your experience has been noted, and we will be looking into this to ensure better response times in the future. If there’s anything further we can do, please don’t hesitate to reach out.
Regards,
Elixi Team.
Thank you for your feedback. We sincerely regret the difficulty you experienced in getting assistance initially. We're glad to hear that one of our consultants was finally able to help. Your experience has been noted, and we will be looking into this to ensure better response times in the future. If there’s anything further we can do, please don’t hesitate to reach out.
Regards,
Elixi Team.