TT
TN T
1 reviews | Active since Nov 2023
15 Jul 2024, 15:05
I happy with the servives provided, the customer service is great and also ready to assit, it is always prompt
I happy with the servives provided, the customer service is great and also ready to assit, it is always prompt. The only issues I have is - Why do I need to get authorization if i'm going to a doctor of your choice? - Why is in-hospital care/ emergency room only for accidents?
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Elixi's replyOfficial
15 Jul 2024, 15:24 Dear TN Gawe,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
This is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further kindly advise on the suitable time we can contact you.
Regards
Elixi team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
This is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further kindly advise on the suitable time we can contact you.
Regards
Elixi team
Elixi's reply15 Jul 2024, 15:24
Official
Dear TN Gawe,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
This is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further kindly advise on the suitable time we can contact you.
Regards
Elixi team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
This is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further kindly advise on the suitable time we can contact you.
Regards
Elixi team