VN
Venessa N
1 reviews | Active since Aug 2022
07 Dec 2022, 17:45
Horrible customer service
Horrible customer service
I am trying to find out if my policy is active as no debit orders have been deducted. Zero feedback from client services.
No service.
Helpful (0)
Replies (2)0
Replies (2)
Elixi's replyOfficial
08 Dec 2022, 08:50 Dear Miss Van Niekerk
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Elixi's reply08 Dec 2022, 08:50
Official
Dear Miss Van Niekerk
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Elixi's replyOfficial
08 Dec 2022, 13:57Dear Vanessa
Thank you for allowing us the opportunity to look into this query.
Our customer support team has reached out to you and assisted with your request. We have cancelled of your policy as per your request.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
Our contact number is ***and we are available from Monday to Friday between 08h00 to 17h00
Regards
Elixi team
Thank you for allowing us the opportunity to look into this query.
Our customer support team has reached out to you and assisted with your request. We have cancelled of your policy as per your request.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
Our contact number is ***and we are available from Monday to Friday between 08h00 to 17h00
Regards
Elixi team
Elixi's reply08 Dec 2022, 13:57
Official
Dear Vanessa
Thank you for allowing us the opportunity to look into this query.
Our customer support team has reached out to you and assisted with your request. We have cancelled of your policy as per your request.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
Our contact number is ***and we are available from Monday to Friday between 08h00 to 17h00
Regards
Elixi team
Thank you for allowing us the opportunity to look into this query.
Our customer support team has reached out to you and assisted with your request. We have cancelled of your policy as per your request.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
Our contact number is ***and we are available from Monday to Friday between 08h00 to 17h00
Regards
Elixi team