CC
Cleopas C
1 reviews | Active since Jun 2026
09 Jun 2026, 11:41
Good but can be much better if hospitalization is introduced
Good but can be much better if hospitalization is introduced.There are also misleading people in your offices who usually inform that they don't give authorization for just coughing.
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Elixi's replyOfficial
09 Jun 2026, 11:48Dear Cleopas,
Thank you so much for taking the time to leave an excellent rating.
We’re sorry to hear about your concerns regarding hospitalization and the information you received. Your feedback about clarity around authorization, especially in cases that may seem less severe, is important to us. We strive to ensure that our communication is accurate, transparent, and helpful at all times.
Thank you so much for taking the time to leave an excellent rating.
We’re sorry to hear about your concerns regarding hospitalization and the information you received. Your feedback about clarity around authorization, especially in cases that may seem less severe, is important to us. We strive to ensure that our communication is accurate, transparent, and helpful at all times.
We also take seriously your comment about interactions with our staff. This is not the standard of service we aim to provide, and we will be addressing this internally to improve both training and customer experience.
Your input helps us identify areas where we can do better, and we will continue working to improve our processes and service delivery.
Thank you again for bringing this to our attention. We’re looking forward to keeping you covered! ♥
Regards,
Elixi Team.
Elixi's reply09 Jun 2026, 11:48
Official
Dear Cleopas,
Thank you so much for taking the time to leave an excellent rating.
We’re sorry to hear about your concerns regarding hospitalization and the information you received. Your feedback about clarity around authorization, especially in cases that may seem less severe, is important to us. We strive to ensure that our communication is accurate, transparent, and helpful at all times.
Thank you so much for taking the time to leave an excellent rating.
We’re sorry to hear about your concerns regarding hospitalization and the information you received. Your feedback about clarity around authorization, especially in cases that may seem less severe, is important to us. We strive to ensure that our communication is accurate, transparent, and helpful at all times.
We also take seriously your comment about interactions with our staff. This is not the standard of service we aim to provide, and we will be addressing this internally to improve both training and customer experience.
Your input helps us identify areas where we can do better, and we will continue working to improve our processes and service delivery.
Thank you again for bringing this to our attention. We’re looking forward to keeping you covered! ♥
Regards,
Elixi Team.