BP
Bavani P

1 reviews | Active since Sept 2022

31 Jul 2023, 19:10

Elixi Medical Insurance review

My experience was fine. I did not need to claim anything after my visit so I don't know what that would entail. The only issue I have is that when a doctor provides you with a script, the medical aid does not cover anything. You need to pay for everything out of pocket. Also, the doctor I went to told me that my 12-year-old should be going to a pediatrician and not a GP so I stopped taking my kids to that GP and rather used a GP that is not on the medical scheme.

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Replies (1)
Elixi
Elixi's reply01 Aug 2023, 07:03
Official
 Dear  Bavani Padayachee 

Thank you for reaching out to us.

We don’t like that you’ve been disappointed, our sincere apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Elixi Team