NM
Noksi M
1 reviews | Active since Apr 2023
30 Apr 2023, 10:20
Elixi medical insurance
I am not only upset but actually disappointed that after canceling my policy in February, talking to several of their employees and sending emails to tell them not to debit my account they have not only debited it but took it upon themselves to do a double debit. This is ******** on their parts and highly *********. I did not agree to this and I have canceled and done everything on my part. I would not recommend them to anyone. This is highly unprofessional and hair raising!!!
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Replies (1)Elixi's replyOfficial
02 May 2023, 08:22Dear Noksi ,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
This is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
This is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Elixi's reply02 May 2023, 08:22
Official
Dear Noksi ,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
This is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
This is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
