1 reviews | Active since Feb 2017

07 Apr 2023, 02:21

Elixi medical health is a big ****

They are eating people's money and lie and offer people hospital emergency to private hospitals instead you will be paying for the hill on your own. They told me to call emergency 24 once they come then all hospital authentication will be granted but we went through the process when we got to the hospital the lady asked to speak to the ambulance lady and told her to take us to the nearest public hospital till today I am awaiting the letter to confirm what they said nothing was sent. They take money monthly but do not do as promised people do not be fooled rather take discovery or momentum you will regret the day you joined elixi health medical insurance

0
Replies (1)
Elixi
Elixi's reply11 Apr 2023, 08:20
Official
Dear Tanya, 

Thank you for reaching out to us. 
 
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. 

This is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further. 

Regards 
Elixi team