Elixi is ****
Where do I start. This company has bad practices. 8 joined their medical health insurance in January 2022. First premium was deducted. When I called earlier this week to enquire about membership card that I have not received I was told that the debit order bounced and they will deduct double this month. Like hell they will. Imagine I have a statement from the bank showing the funds that were deducted. It's been more than 72 hours since I sent the statement to them. No one has bothered to provide an update.
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Elixi's replyOfficial
24 Feb 2022, 16:59Dear Kuhle
We sincerely apologize for any inconvenience that may have been caused and would like to thank you for allowing us an opportunity to respond on the matter, our customer support team will be in contact with you shortly.
Regards Elixi Team
We sincerely apologize for any inconvenience that may have been caused and would like to thank you for allowing us an opportunity to respond on the matter, our customer support team will be in contact with you shortly.
Regards Elixi Team
Elixi's reply24 Feb 2022, 16:59
Official
Dear Kuhle
We sincerely apologize for any inconvenience that may have been caused and would like to thank you for allowing us an opportunity to respond on the matter, our customer support team will be in contact with you shortly.
Regards Elixi Team
We sincerely apologize for any inconvenience that may have been caused and would like to thank you for allowing us an opportunity to respond on the matter, our customer support team will be in contact with you shortly.
Regards Elixi Team