LM
Lids M
1 reviews | Active since Oct 2019
26 Feb 2022, 00:55
Elixi is a ****
I regret the day that I joined elixi health. Yesterday they deducted double the amount of what we agreed on and now I can't do a reversal with my bank because apparently I accepted a mandate but I don't recall the agent explaining anything about that. I just want my money back and cancel their service
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Elixi's replyOfficial
28 Feb 2022, 08:30Dear Lids
Thank you for reaching out to us.
We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team
Elixi's reply28 Feb 2022, 08:30
Official
Dear Lids
Thank you for reaching out to us.
We are so sorry that your experience did not match your expectations, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards
Elixi team