Elixi Health not so good on scripts

Item: Elixi
Rating: 3
Author: Anton F

I have been a member of Elixi Health since 01/072018. What service is this: I got a script from a Elixi preferred doctor. The script was for 2 capsules a week for 4 weeks. Elixi told the pharmacy they only pay for 2 weeks per month. I can only get the rest of the script after 04/05/2022. A 2 week brake in medication, since when is it a good idea to do something like that. I give a 1 star rating for this!!

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Replies (1)

Elixi's replyOfficial

20 Apr 2022, 12:28

Dear Anton

Thank you for reaching out and allowing us the opportunity to assist with your query.

Our customer support team has made contact with you and has assisted with the Elixi Health medical Insurance query. We have reiterated the benefits for the Acute medication.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.

All members are welcome to contact our customer care team for clarification regarding the benefits or terms and conditions on *** Monday to Friday between 08h00 to 17h00.

Regards Elixi Team

Elixi's reply20 Apr 2022, 12:28

Official