MLMm
Mr Ltumeleng Motlhaplwa motsamai.motlhaolwa

1 reviews | Active since Jul 2023

31 Jul 2023, 10:54

ELIXI

Sent email inquiry in early June and to this date no reply despite 4 reminders

0
Replies (2)
Elixi
Elixi's reply31 Jul 2023, 11:14
Official
Dear Ltumeleng 
 
 Thank you for reaching out to us.
 
 We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. 

Regards

Talksure team 
Elixi
Elixi's reply01 Aug 2023, 08:56
Official
Dear Ltumeleng 
 
Thank you for allowing us the opportunity to assist you with your query.

Our customer support team has reached out to you and assisted with your query.

We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.

Our contact number is ***and we are available from Monday to Friday between 08h00 to 17h00

Regards
Elixi team