KK
Kevin K

1 reviews | Active since Jun 2025

19 Jun 2025, 13:29

Confirmation Message *Business Name:* Elixi *Rating:* 4 out of 5 *Review:* Since joining I have been more than satisfied with the service rendered, however, the latest experience was not pleasurable at all

Confirmation Message *Business Name:* Elixi *Rating:* 4 out of 5 *Review:* Since joining I have been more than satisfied with the service rendered, however, the latest experience was not pleasurable at all. To summarize - I had surgery to my hand and was hospitalized for a few days. Whilst there I had to have physio to rehabilitate the hand. Once discharged, I had to continue therapy and was then told that my gap cover would not take care of the coverage as I was then treated as an outpatient. This is a bit difficult to understand and had left me wondering whether or not to continue with the coverage. Elixi reviews are powered by Hellopeter. By submitting your review you agree to Hellopeter’s terms and conditions and privacy policy https://www.hellopeter.com/leg

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Replies (1)
Elixi
Elixi's reply19 Jun 2025, 13:49
Official
 Dear   Kevin ,

Thank you for your review. We sincerely apologize for any inconvenience you may have experienced. Your feedback is valuable to us and plays an important role in helping us improve. Please don’t hesitate to reach out if there is anything further we can assist you with. We genuinely appreciate your continued trust in us. 

Regards,
Elixi Team.