MDNPd
Mrs Dawn Natalie Penn dawnpenn

1 reviews | Active since Apr 2022

05 Apr 2022, 10:34

Claim payments

Unfortunately after forwarding my claims for my eye operations my computer broke down. Hence I did not receive any notification from you regarding my claims. I did not receive any comeback from the anaethatist that payment was paid or not so assumed all was in order. So I feel it unfair to give a rating. Hope you understand. Regards Dawn Penn.

0
Replies (1)
Elixi
Elixi's reply05 Apr 2022, 14:44
Official
Dear Mrs Penn

Thank you for allowing us the opportunity to look into this query.

Our customer support team has reached out to you and provided you with feedback in regards with the claim.  An email will be sent with the details of the claim

We extend an apology for any inconveniences that may have been caused to you.

Regards
Elixi team