CM
Christopher M

1 reviews | Active since Aug 2021

27 Mar 2024, 09:47

************ Charlatans - Elixi

This must be the most ************ medical insurance company out there. They promise you the world and claim that you will be as covered as a comprehensive medical company but seriously fall short when it comes to you wanting to do pretty much anything. I needed to go for x-rays for my shoulder only to find that was not covered, you can also only do very limited blood tests and do not expect to get your meds paid for, yes I had to pay for my meds at the pharmacy after a doctor's visit. I cancelled my subscription immediately and went back to my old media aid. Do not sign up with this ******* company, you will regret it

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Replies (2)
Elixi
Elixi's reply27 Mar 2024, 10:08
Official
Dear Christopher,
 
Thank you for reaching out to us.
 
We are sorry to hear about your loss and hope you will accept our sincerest condolences.
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. 


Regards

Elixi team 
Elixi
Elixi's reply27 Mar 2024, 12:48
Official
 Dear Christopher,
 
Thank you for reaching out to us. 

Kindly note that we have tried to reach out to you to resolve your query however, we were unable to get hold of you. Please provide us with a suitable time that we may contact you in order to assist. 

 Regards

Elixi team