BR
Bianca R

1 reviews | Active since Jul 2025

16 Jul 2025, 10:47

Bad service,the worst service ever

This is the worst of the medical insurance,what they tell you on the call,is not what they offer you,I went to the nurse at discherm,she wrote a prescription for me,when I went to the pharmacy to get the medication only ,3 medications were paid for,out of about 11,I won't recommend anyone to take this medical insurance,it's of no use at all,

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Replies (1)
Elixi
Elixi's reply16 Jul 2025, 11:01
Official
Dear Bianca R,

Thank you for reaching out to us. We are sorry to hear about your less than satisfactory experience and sincerely apologize for any inconvenience caused.Please note that our over-the-counter medications are subject to a formulary list, which may affect coverage.

The matter has been referred to our Customer Support team, and a representative will be in contact with you shortly to discuss the issue further.
Regards,
Elixi team