VS
Vonny S
1 reviews | Active since Apr 2013
25 Apr 2022, 22:36
Appalled by this service.
I spoke to this company on the phone and took out a policy in Mid March within 24 hours I cancelled it. They have since then continuously tried to debit my account and once again sending me policy schedule, I am at my wits end what does cancellation mean does it not mean THE POLICY IS CANCELLED. Not only are they causing my bank account to look negative but this is just plain frustrating. Seriously get your act together.
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Replies (1)Elixi's replyOfficial
26 Apr 2022, 08:21Dear Vonny
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer Support team and they will get in touch with you shortly to discuss the matter further.
RegardsElixi team
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer Support team and they will get in touch with you shortly to discuss the matter further.
RegardsElixi team
Elixi's reply26 Apr 2022, 08:21
Official
Dear Vonny
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer Support team and they will get in touch with you shortly to discuss the matter further.
RegardsElixi team
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer Support team and they will get in touch with you shortly to discuss the matter further.
RegardsElixi team
