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Adrian R
1 reviews | Active since Sept 2013
04 Apr 2024, 21:16
Elitehost living up to its name!
I have been an Elitehost client for a while now and, apart from their pricing being, by some margin, the cheapest, their support is uncommonly quick and efficient. My website was not secure it seemed, with an intermittent issue when clicking on it (I was hacked - part of a global AnyDesk breach in January). I emailed support on a Thursday night and within 15 minutes Shuaib Davids rep****. He had found a a file in File Manager called RansomWeb.php, removed it, tested the SSL certificate and instructed me to clear my browsing cache. Colour me impressed!
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Replies (1)Elitehost's replyOfficial
05 Apr 2024, 07:46Good Day Adrian,
Thank you for sharing your experience with Elitehost, I have passed on your compliments to Shuaib and the team.
It is awesome to hear that you are happy with the service you received.
We will continue to strive for excellence in all that we do!
Kind Regards,
The Elitehost team
Thank you for sharing your experience with Elitehost, I have passed on your compliments to Shuaib and the team.
It is awesome to hear that you are happy with the service you received.
We will continue to strive for excellence in all that we do!
Kind Regards,
The Elitehost team
Elitehost's reply05 Apr 2024, 07:46
Official
Good Day Adrian,
Thank you for sharing your experience with Elitehost, I have passed on your compliments to Shuaib and the team.
It is awesome to hear that you are happy with the service you received.
We will continue to strive for excellence in all that we do!
Kind Regards,
The Elitehost team
Thank you for sharing your experience with Elitehost, I have passed on your compliments to Shuaib and the team.
It is awesome to hear that you are happy with the service you received.
We will continue to strive for excellence in all that we do!
Kind Regards,
The Elitehost team
