ZS
Zwai S
1 reviews | Active since May 2022
26 May 2022, 13:10
Terrible service
They gave me the worst service ever. They are rude, not transparent and they are too slow. They don’t have a plan of what they will do. They order parts one by one which prolonged the process and they’ll tell you it’s beyond their control. To get my vehicle I have to fight with them and there’s no apology. I don’t recommend them to anyone
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Elegant Square Panelbeaters EL's replyOfficial
26 May 2022, 13:49Dear client, we are sorry to take note of your experience. I want to assure you that the parts for any vehicle is ordered all at once, unfortunately the deliveries does not take place at the same rate and we have no control over the rate at which suppliers deliver parts and can not give time frames on deliveries as it is dependent on where the parts comes from and the availability of those items. We endeavor to finalize repairs on vehicles as fast as possible to minimize the inconvenience to our clients. Kindly make contact with our service advisor. Thank you.
Elegant Square Panelbeaters EL's reply26 May 2022, 13:49
Official
Dear client, we are sorry to take note of your experience. I want to assure you that the parts for any vehicle is ordered all at once, unfortunately the deliveries does not take place at the same rate and we have no control over the rate at which suppliers deliver parts and can not give time frames on deliveries as it is dependent on where the parts comes from and the availability of those items. We endeavor to finalize repairs on vehicles as fast as possible to minimize the inconvenience to our clients. Kindly make contact with our service advisor. Thank you.