AT
Alice T

1 reviews | Active since Oct 2012

29 Jun 2021, 14:14

Poor service.

Absolutely pathetic, i ordered 2x inline cutoff valves which they advertized and IN STOCK. A 8mm and a 10mm size. Few days later they said your order is on its way. After 2 weeks i got a mail.... Sorry we do not have the 10mn in stock, can we send you 2x 8mm,so i agreed, a week later a mail again, sorry we do not have that in stock, can we send you..... I do not even know what they are talking about. So i cancel my whole order and they paid back my money. It is like you ordered a watch and 3 weeks later they what to send you a pair of sneakers instead. Pathetic... I made the mistake to ignore the warnings and give them the benefit of the doubt. What a mistake, please make them your absolute last choice in buying something.

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Replies (1)
Electronic Pro
Electronic Pro's reply29 Jun 2021, 14:40
Official
Hi Alice, 

Thank you for your feedback. 

In rare occasions, item did get sold out quickly, and your payment was refunded immediately, hoping to serve you again. 

Johan customer agent at Electronic Pro