BAD / NO Service / ****

I've ordered a Nextion NX4832T035 3.5 Inch 480x320 HMI TFT LCD Touch Display Module Resistive Touch Screen form Electronic Pro on 19 July 2022.. the waiting period for the item is 14 to 18 business days. As to date I did not received any update / tracking number from them.. NO response on email enquiries... Phone number not existing.. NO function on their website to request a refund...