El elyon day spa Scary and Risky for COVID

Service was extremely poor. Was not anything you expect from a spa. 1. Came in staff walking around no masks and not worn properly. 2. Staff uniforms no uniformity, untidy and unkempt for some. Poor image 3. Started late 4. Rooms not properly set up had items missing 5. No towels covered in a gown 6. Eye pads covers brought in not sanitized, sanitized in room and was going to be placed, had to say no but they fail to ask or tell you anything prior. 7. Staff don't tell u what they going to do before they do it 8. Massage technique poor was basically a weak rub, def not a Swedish massage 9. No idea what used on us...not informed 10. Staff kept talking about finishing the package 11. Efforts where non personal was like a tick box 12. Head massage not done for one they overheard and they came back to her to massage to massage her cheekbones 13. Room not clean found a old smoothie type drink in cupboard 14. Sanitization a concern with - masks by staff - hand hygiene - basins - cloths used - room cleaning

Have whatsapped a number on link on Facebook, i have the messages. Still awaiting feedback from someone named shavane but not even an apology for the service that myself and a friend experienced. There was a lady at the entrance when we exited that asked me how it was I said very disappointed. She just sorry and didn't even bother to get any more details to review and look at improvement.

Not a spa. Wasted money felt ****** and space is not conducive to social distancing between clients coming in at same time.

Never again and will def not recommend