WE
Will E

1 reviews | Active since Feb 2025

06 Feb 2025, 17:51

Wake up Eduvos...

Honestly shocking service from a college held to such a standard by the ones who recommended it to me. Started the process in July 2024, 7 months of struggles, 7 months of ZERO communication from Eduvos regarding my course.

It took me calling in, sending multiple messages, emails and even going into the campus to discover they didn't load my payment onto their system so they could not proceed with my application. I HAD TO GO TO THEM??? CALL THEM??? 4 times I had to submit proof of payment because between 2 student supports and an entire finance department they couldn't find it. Then the hassle of being signed up for the wrong course, then struggling to get information on when it starts, text book lists, student number, logins etc... I swear I basically had to get on my knees and beg for any form of feedback/information from the 2 advisors assigned to me.

I went into Midrand campus for feedback, the lady that assisted was great, met my advisor who assured me all details would be sent to me... Still nothing 3 weeks later...

6th of February 2025 it took going into Midrand campus, throwing a huge fit over the poor communication to get my logins, password and WECLOME EMAIL (7 MONTHS LATER)... Telling me logins and times will be provided ON THE DAY OF ORIENTATION??? Nothing before the time? Not an email, not a calling explaining this? I must just smell to check my emails on a randomly guessed day that would be my orientation?

Andrew and Jeffrey... Full of empty promises, ignoring all forms of communication, call? unavailable? WhatsApp and Email? HA!! good luck with a response. So keen to make the sale then when you pay you get a middle finger to your face. Makes me wonder how things will be while I'm studying, if I submit an assignment must I call to confirm if they receive it? if I have an issue and log a ticket will it be answered before the end of the year?? ********** service.

Thank you to the ladies Vayile and Lerato who actually took the time to handle my queries as timely as possible, you guys rock!

Handle students accordingly and communicate if there are issues, and on proceedings, being to busy is NOT a students concern.

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