Timetables and no communication or feedback

VERY unhappy client. At this stage, I am not happy with Eduvos PTA, since the classes started the timetable changed several times, and the student advisors only says they working on it.

They are playing with my sons future and we are paying for a services and they cant even do one thing right and that is to get the timetable sorted. He has classes overlapping other classes, so how must he get to all the classes? I tried phoning the campus leaving messages but NOBODY comes back to you. My son went to go see them several times and all they can say its it being sorted out and send him away.

He has send emails as well about his timetable and nobody replies.

His lecturers also changed after their groups were formed and work was done and because of the timetable changes the group members are not in the same groups or same classes. I really feel this is unacceptable . And my son is only in his first year. Will this be a struggle every year?

Assignments are almost due but the timetable is still not sorted. and in the assignments instructions it stipulates, they need to be in the correct classes, correct groups and correct lecturers etc, but he cant get to all the classes because of overlapping.

Please assist