NB
Natalie B

1 reviews | Active since Jan 2023

22 Jan 2023, 19:58

Parent of Kaigin B, previous reviewer.

As the parent of the above student (now professional), and the person who paid for the above experience, I too, can verify and attest to the disappointment we have felt. It's bad enough that a student with 5 distinctions at the end of matric couldn't get into one of our state universities. But on top of that, after being forced to attend a private university at no insignificant cost, we cannot believe the inefficient, ineffective, poor standard of skill delivery being offered at formerly Pearson, now, Eduvos. We eventually gave up complaining.

Fortunately, he is an independent learner who researched topics on his own, and as he said- self-taught his degree. I shudder to imagine what happens to students who need more guidance. Thank goodness it is over.

Dr Natalie B. (Associate Professor in Audiology, teaching Ethics, Leadership and Professionalism at a real University).

0
Replies (5)
Eduvos
Eduvos's reply23 Jan 2023, 14:53
Official
Hi Natalie, we are deeply saddened by your feedback and we have escalated the matter to our management team. We apologise that you have had such a frustrating experience with us as this is never our intention and we take matters like yours very seriously. Wishing you and your son the very best.
NB
Natalie B's update01 Feb 2023, 14:07
Reviewer Update
Lip service. I have yet to have a single person contact me. So unless you would like to refund me some of my wasted tuition - your 'caring ' reply above appears to be smoke and mirrors.
NB
Natalie B's update14 Feb 2023, 20:52
Reviewer Update
It's almost embarrassing to have to take to this forum again, but even more so for Eduvos. Here goes:

After my last comment, a seemingly compassionate and concerned-sounding gent (Darren? Daryl?) called, from the Eduvos team. After much questioning and conversation, he undertook to speak to the "CEO who would definitely want to get in touch" and see how they address our below par experience (where over a 3-year period, no one followed up on any of our concerns or issues, let alone, sorted them out).

So, I was told that they would call again within 24-48 hours, to reach a resolution.

That was two weeks ago.

Crickets.
NB
Natalie B's update14 Feb 2023, 20:58
Reviewer Update
*how the could address
NB
Natalie B's update14 Feb 2023, 20:58
Reviewer Update
Omw. How they could address!!