MD.2022.J9R6H2- Refund for Registration

I would please like to get my refund i asked to be deregistered on the 24th of July was told system is down was given a form to fill which i did on the 25th till today i have no confirmation of deregistration. Advisor speak to you on watsapp when you ask for an email confirmation no response or call the finance number which I did no one answers . I overlooked the reviews when i registered but i have experienced the reasons why so many people complain myself. Im receiving emails to pay the next instalment which is proof that i have not been deregistered.

Please finalise my deregistration and pay me my refund.

The student advisor whom is now ignoring me is Jeff. He doesnt communicate had to beg him for the link to join orientation because he sent nothing did not communicate about all cost implications. resolving IT issues was a nightmare imagine a whole semester of such problems.

Kindly ensure communication is on email and not on watsapp so you can manage complaints properly. Its funny how you don’t advise on student having their own watsapp groups but your workers use watsapp to engage doesnt make sense.