Lack of communication and productivity

Dear EDUVOS! I am writing as the parent of a student currently enrolled in your institution. I would like to express my concern about the inconsistent class schedules and the lack of timely communication regarding whether classes are held online or in person. This ongoing issue is creating serious logistical and financial challenges for us. As parents, we must arrange transportation and plan around these sessions, yet the unpredictability of the schedule makes it extremely difficult to do so effectively. It is unacceptable that such a fundamental aspect of course delivery is being mishandled. I feel this is just inconsiderate towards parents and students. I am not the only parent feeling this way as I have 7 other parents whose kids attend the same campus, having the same issues. It is appalling! You cannot just send out TEAMS messages when the students have already arrived at campus. Had to spend R280 on Transport for a no-show classroom! Furthermore, the tuition fees for this course are exorbitant and simply do not reflect the value being provided through the current level of instruction and organization. The mismatch between what is being paid and what is being delivered is not just disappointing it is unacceptable. I am requesting that this matter be addressed immediately, with clear, consistent communication going forward and proper accountability for how the course is structured and delivered. I expect a prompt response outlining how the institution will ensure that: 1. Class schedules are regular and reliable. 2. Communication about online/in-person attendance is sent out in advance. 3. The quality and value of the course justifies the fees being charged.

This MUST stop! You cannot offer 1 and 2 hour classes for the day this makes no sense! You cannot be quick to call for fees unpaid but no urgency when it comes to communication!