CW
Caroline W

1 reviews | Active since Mar 2024

21 May 2025, 19:09

Eduvos 🤬

My daughter started at Eduvos in 2024, there are a few modules that needs to be done again this year. So to start 2025 has been a complete nightmare, they enrolled her for block 1 but only started in block 2. Then she didn’t receive her timetable, trying to get through to her campus and any student advisor was the biggest challenge I’ve had! I had to contact another campus just to get assistance. Just to find out the cancelled her modules with no notifications and we have been paying since Jan! Now the current issue at hand is that she is unable to attend lectures or even get any communication of what is happening with her modules. She has emailed her lecturer and he is unwilling to assist as it is not his responsibility to do so. I have never struggled with this level of communication in my life, I have been calling and emailing with no assistance from anyone. All I want is for her to get this year done so I can move her to a different institution, but not having any luck with this at all.

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Replies (1)
Eduvos
Eduvos's reply22 May 2025, 13:42
Official
 Dear Caroline, 

Thank you for bringing this to our attention. We raised your concerns with the campus management team, who have confirmed that they were in contact with you and your daughter earlier this morning. In addition, the team is reviewing your daughter’s enrolment and payment status since January and will be in touch directly to provide further clarification. 

Thank you for your patience. Please reach out to *** should you require further assistance. 

Kind regards,

The Eduvos Team.