SM
Sandile M

1 reviews | Active since Jul 2024

24 Jul 2024, 00:20

Dont register, find a better school! Frustrating!!!

I am a part-time student who started my Bachelor of Business Administration (BBA) at Eduvos (formerly Pearson Institute) at the end of 2020. As a reader of textbooks and someone eager to upskill, my choice to study at Pearson was influenced by the brand's strong reputation.

During my time with Pearson, the experience was fantastic. As a part-time student, everything was tailored to fit my needs. The content was informative, and the student advisors were exceptionally helpful, providing guidance every week. This support made managing my studies alongside other commitments much easier.

However, when Eduvos took over in 2021, everything changed for the worse.

The student advisors became unresponsive and failed to inform us of important changes. The quality of lecturers deteriorated significantly; many had poor communication skills, making it difficult to understand them during lectures.

The systems implemented by Eduvos, particularly Mymlms, are terrible. It frequently crashes, especially during critical times like exams, causing unnecessary stress and disruptions.

The timing of registration each year is consistently delayed, and there was an instance where they incorrectly informed me that I needed to repeat a subject I had already passed.

Financial management at Eduvos is another major issue. They are quick to demand payment, but the quality of service provided does not match the cost. It feels like they are more interested in collecting fees than delivering a quality education.

Next year is my final year, and I am eagerly looking forward to ending my relationship with this institution.

To anyone considering studying here, think twice. This has been the most frustrating customer experience ever, and I would not recommend it.

0
Replies (1)
Eduvos
Eduvos's reply01 Aug 2024, 09:41
Official
Dear Sandile, 

We understand the team have been in touch to resolve the issues you were experiencing. Please let us know if there is anything else we can do to support.

Best wishes,
Eduvos