Terrible service: ECOTEL

We placed an order on the 26th August 2018.We paid via EFT .Ecotel rep**** and requested RICA documents , We sent it to them , After the mail we recieved a mail where they welcome us , We started to wait for delivery , according to their website 2 day delivery . After 3 days we mailed ECOTEL again and then Gumbi said only the first , I called on the 3rd September and was told delivery will be the 5th September.today is the 7th no delvery , they do not reply on mails and do not answer phone calls , if they answer then your are lucky , I sent mail to tell them we want our money back before COB on the 7th September 2018 and that they must confirm cancelation , no feedback The service is terrilbe .I started to get rude on mail with them because of the terrible services I report them to Icasa also and to the National Consumer Commission

they received the money because the confirmed the order has been received Your order has been received and is now being processed. Your order details are shown below for your reference: Order #9930 (August 26, 2018) Product Quantity Price 100GB Premium LTE deals 1 R599.00 Subtotal: R599.00 Shipping: Flat rate Tax: R0.00 Payment method: EFT Total: R599.00

The contact info :ECOTEL ********** ********** ********** ********** ________________________________________ Tel/Whatsapp: ********** E: ********** W: www.ecotel.co.za A: Craighall Park 2196, Sandton, Johannesburg facebook | twitter | linkedin

I WANT MY MONEY BACK FROM ECOTEL !!!!!!!!!!!!