MB
May B

1 reviews | Active since Nov 2017

30 Aug 2018, 00:26

Awesome services and prices

Your services and prices are awesome. But improve on answering calls. Your call centre needs to pull up their socks. You have a good thing going on. Its not easy to have a company concerned on giving all its profits to charity. You are the next Tata of Africa

0
Replies (1)
Kanye
Kanye's reply30 Aug 2018, 13:17
Official

Good day. We are growing very fast as a result there are way more calls as compared to the number of agents we have. However as I am writing this we do have a lot of agents that are in training and will start working on Monday. That means your calls will be answered on the first beep. We have also come up with a way that insures that we always have more call centre agents than you require.

I apologize on the issue of our call centre but that will never happen again