SM
Samukelisiwe M

1 reviews | Active since Jan 2019

12 Mar 2019, 17:50

Ecotel the Bug

Hi there,

I think a month ago , i reviewed Ecotel telecoms, on here, about the poor service they have given to me, fortunately they came back here and requested that i send proof of payment to them for a refund as they failed to provide me with services they promised, i sent the proof of payment, but even today nothing has been done, when you call in the agents simply hang up when they here its about a refund and poor service Ecotel gives to its clients, this is really a bad company to deal with, they are failing to keep theier promises and failed to refund a simple R225.00 to a Start up company..... Poor..... Poor..... i suggest that no one takes any services from this people. Can you tell me or if maybe i need a legal advise, whether to sue this ******* company , because i have needs or operational company costs to pay for, and we have our money boosting them. My reference number on my account with them is 11676 and my email is **********

Thank you

0
Replies (1)
Ecotel
Ecotel's reply31 Mar 2019, 23:23
Official
Good day. Kindly email us your order number to support(at)ecotel.co.za. Kindly make sure that you use your order number as payment reference and your order number as the subject when sending your rica documents. 

If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.