EP
Elmi P
1 reviews | Active since Feb 2019
27 Feb 2019, 11:51
ECOTEL - POSSIBLE ****
I ordered a ADSL line from Ecotel, paid my R400 and sent them all the relevant documentation for RICA Purposes TWICE - to day I have not been able to reach ANYONE at Ecotel, not via telephone, not via their website's live chat, not via ANY email add that is provided on their Website. I am unable to get hold of a physical person to speak to regarding this product. So did I pay for something that I mite never receive? Upon ordering they stated that I will receive my product in 3 - 8 working days - its' been weeks and I cannot even trace the order as I am unable to get a response from Ecotel. POSSIBLE **** PERHAPS!!!!!!!!
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Ecotel's replyOfficial
31 Mar 2019, 23:32Good day. Kindly email us your order number to support(at)ecotel.co.za. Kindly make sure that you use your order number as payment reference and your order number as the subject when sending your rica documents.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.
Ecotel's reply31 Mar 2019, 23:32
Official
Good day. Kindly email us your order number to support(at)ecotel.co.za. Kindly make sure that you use your order number as payment reference and your order number as the subject when sending your rica documents.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.
If you are around Johannesburg kindly note that we have a walk in support centre at 330 surrey avenue in Randburg. More are coming to every city.