ECOTEL DAMAGED MY CAR AND THEY ARE REFUSING TO PAY

I went to Ecotel two months ago to do an enquirery about their guess house, upon arrival the gate was remately opened for me and as I was driving in it started closing and it banged and scratched my car from the rear driver's door all the way to the back.<br> <br> The lady who opened the gate for me came and said she was sorry and asked me to make a quotation and bring it to her, I did as I was told and after that nothing happened . I emailed the hotel and the manager rep**** by saying \the hotel doesn't deal with any kind of goods or damage to guests properties"and she advised me to deal with the lady who was opening the gate.<br> <br> I am so angry and dissapionted because this resulted in the hotels gate not in a proper working condition and now I must pay R10000.00 from my own pocket and fix my car of which it was not even my negligence.<br> <br> No one even from the company called to apologise or shedule a meeting and to know how and exactly what happened and see if we may have a way forward regarding the repairs.<br> <br> Regards.<br> Steven<br> <br> """