

Eclipse Day Spa
NPS Score
-100
Recommended: Unlikely
Mar '26 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
My Experience Working at Eclipes Beautique & Day Spa I started working at Eclipes Beautique & Day Spa in April 2026. At first, everything seemed great. The environment was welcoming, my colleagues were friendly, and I genuinely believed I had found a good place to work. Unfortunately, that changed. I received my first two salaries, but I am still waiting to be paid my salary for June 2026. It is now the third week of July, and despite working throughout June and an additional two weeks in July, I have still not received my June salary. I worked six days a week, with only Sundays off. I also carried out duties that were never part of my role, without receiving any additional compensation or recognition. Like any employee, I expected that if I fulfilled my responsibilities, I would at least be paid the salary I had earned. I am a mother of a one-year-old and a two-year-old. Because I have not been paid, I have had to borrow money just to get to work. I have now reached the point where I cannot even afford transport. My children are without basic necessities like milk and nappies because I simply do not have the money to provide for them. No parent should have to experience this after working honestly for their employer. I have repeatedly tried contacting my employer regarding my outstanding salary and have messages on my phone showing that I reached out, but I have received no meaningful response. This situation has placed me under tremendous financial and emotional stress. It is heartbreaking to work hard every day and still be unable to provide for your children because your employer has failed to pay you. I am sharing my experience to make others aware before accepting employment here. Everyone deserves to make their own decision, but I believe prospective employees should know what I have experienced. My hope is that no one else has to go through the uncer*****y, stress, and hardship that my family and I have faced. Employees deserve to be treated with dignity, respect, and, most importantly, to be paid for the work they have done.
1 reviews | Active since Jul 2026
My Experience Working at Eclipes Beautique & Day Spa I started working at Eclipes Beautique & Day Spa in April 2026. At first, everything seemed great. The environment was welcoming, my colleagues were friendly, and I genuinely believed I had found a good place to work. Unfortunately, that changed. I received my first two salaries, but I am still waiting to be paid my salary for June 2026. It is now the third week of July, and despite working throughout June and an additional two weeks in July, I have still not received my June salary. I worked six days a week, with only Sundays off. I also carried out duties that were never part of my role, without receiving any additional compensation or recognition. Like any employee, I expected that if I fulfilled my responsibilities, I would at least be paid the salary I had earned. I am a mother of a one-year-old and a two-year-old. Because I have not been paid, I have had to borrow money just to get to work. I have now reached the point where I cannot even afford transport. My children are without basic necessities like milk and nappies because I simply do not have the money to provide for them. No parent should have to experience this after working honestly for their employer. I have repeatedly tried contacting my employer regarding my outstanding salary and have messages on my phone showing that I reached out, but I have received no meaningful response. This situation has placed me under tremendous financial and emotional stress. It is heartbreaking to work hard every day and still be unable to provide for your children because your employer has failed to pay you. I am sharing my experience to make others aware before accepting employment here. Everyone deserves to make their own decision, but I believe prospective employees should know what I have experienced. My hope is that no one else has to go through the uncer*****y, stress, and hardship that my family and I have faced. Employees deserve to be treated with dignity, respect, and, most importantly, to be paid for the work they have done.
1 reviews | Active since Sept 2017
Utterly discusting spa. 0 stars would have been my rating. ****roaches under massage bed, damp towels and no professional spa products being used. Clicks aqueous cream and dirty nail files were used. The one nail file had red cutex from the previous client on it and nothing was sanitised. All items used for pedicure was previously used and old. Foot files no longer rough enough to file feet. Walls and doors has water damage. Very rude manager that was disrespectful towards me and my husband aswell as the ladies working there. I ended our treatment early as i could no longer tolerate the poor quality of service. I addressed my concerns with the manager and he raised his voice and got very offensive. He told me I would get a refund. Needless to say no refund was offered and now the entire group of eclipse day spa is ignoring my calls and messages. Please don't waste your time making use of this poor quality and standard spa.
1 reviews | Active since Sept 2017
Utterly discusting spa. 0 stars would have been my rating. ****roaches under massage bed, damp towels and no professional spa products being used. Clicks aqueous cream and dirty nail files were used. The one nail file had red cutex from the previous client on it and nothing was sanitised. All items used for pedicure was previously used and old. Foot files no longer rough enough to file feet. Walls and doors has water damage. Very rude manager that was disrespectful towards me and my husband aswell as the ladies working there. I ended our treatment early as i could no longer tolerate the poor quality of service. I addressed my concerns with the manager and he raised his voice and got very offensive. He told me I would get a refund. Needless to say no refund was offered and now the entire group of eclipse day spa is ignoring my calls and messages. Please don't waste your time making use of this poor quality and standard spa.
Hellopeter has tracked Eclipse Day Spa across 2 reviews. Eclipse Day Spa hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Eclipse Day Spa? Write a review to help others decide.