No internet since last night's thunderstorm

I've had no internet access since last night with the thunderstorm. I've sent an email to Andries and no response yet. I've tried calling the call centre line engaged. I've had problems before and when I ask for assistance or better service, I'm told you don't pay that much, so choose another service provider if you want to. <br> <br> My wifi is also not consistent and keeps dropping signal.<br> <br> What can we do as public to take a stand, I see there are more negative than positive things about ECC, it does say something. Please show us that you do care, we pay money monthly and have antenna installed at our own cost.