ES
Edwin S

1 reviews | Active since Mar 2009

27 Mar 2017, 14:30

Unauthorised Debit Order

<p>I just noticed that there is a monthly debit order of R39 on my bank account for something called EC3 S-Drive. I don't even know what it is. have never agreed to it and I never authorised the debit order. I would like to request that the debit order be stopped immediately.</p> <p> </p>

0
Replies (2)
ES
Edwin S's update28 Mar 2017, 09:46
Reviewer Update

I was contacted by Loshni early this morning and she aoplogised for the misunderstanding. It seems that the problem was not with EC3 but rather Autopage. She also confirmed that the service and debit order has been cancelled and that she is awaiting feedback regarding the refund of funds already deducted. Thanks to Loshni for great and friendly service.

Ec3
Ec3's reply26 Apr 2018, 09:00
Official

Thank you for the feedback. I believe the refund was processed and the proof of payment sent to you. Once again apologies for the misunderstanding.

Warm regards

Clint

Best regards,