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Cindy C

1 reviews | Active since Apr 2021

15 Feb 2022, 14:03

Excellent client service !!

I had a dispute with EC3 and my problem was resolved very fast and efficiently by a lady named Loshni Odayan who is Head of Sales Support, she called me and spoke me through the entire process so that I could better understand what happened. The debit order was cancelled with immediate effect. Today a transfer was done and my funds returned to me. This is really great client service, thank you EC3 and in particular Loshni ! You rock....5 stars to you !!!

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Replies (1)
Ec3
Ec3's reply05 Apr 2022, 17:04
Official
We appreciate the positive feedback!