1 reviews | Active since Feb 2013
Waste of time
Submitted my car online to EBK today, 05 March 2026. Made arrangements with their staff member to come out to view the vehicle, even though no estimate value was given. On arriving at my property, the car was in a double garage, out of the rain, with plenty space to view the entire car properly. From the 2 people that were present, one was a trainee, using my time for a training session. All photos were taken of the car, all service history was verified, all questions were answered. The car was started and checked. WITHOUT my permission, a diagnostics tool was connected to my vehicle. I would have not minded this, as there were no faults, however, the person still needed to ask my permission to connect a device to my vehicle. After all of this, I was asked to move the car out of the garage, into the driveway, for additional photos, which I thought was silly, considering that it was raining. However, I did as requested. After this, I was told that they would like to go for a drive. I agreed and proceeded to the car to take these people for a drive. They then told me that they needed to drive themselves, which I did not agree with, as it was still raining, and they hadn't even given me an estimate offer on my vehicle. I don't know of many people that agree to strangers driving their vehicles, especially in the rain. I explained to the buyer that I was not comfortable with someone driving , and that I had no problem taking him for a drive and once he made me an estimate offer, he could gladly drive the vehicle , if I was happy to move forward. He said, not a problem, he has all the info needed and his office will contact me with the offer. After not hearing from them, I sent him a message to ask why I did not receive the offer, to which he said, "You can't get an offer without a test drive". I really didn't appreciate this waste of my time and taking off work to deal with people like this. People should be aware of the way they operate. I have dealt with Webuycars and Weelee and they definitely don't operate so sketchy like this.
