The vehicle sale was great but thereafter the admin was poor as the sales person says she no longer works at the company and was supposed to do emarking and hand in the NCO form, I thereafter spoke to other employees and received promises of them handling

The vehicle sale was great but thereafter the admin was poor as the sales person says she no longer works at the company and was supposed to do emarking and hand in the NCO form, I thereafter spoke to other employees and received promises of them handling the admin but today my roadworthy certificate expired and now I will have to pay another R500 to get vehicle tested again! It's been more than 2 months since I purchased and still the admin on EBK side remains incomplete. I am unable to even insure my car as it's not on my name as yet.