STILL AWAITING MY FULL REFUND

I purchased a vehicle from EBK Auto Dealers on 29 January 2025. During the test drive, the car appeared to be in good condition, but just a few days after the purchase, issues began to surface.

The vehicle started giving me trouble during operation, after consulting multiple mechanics, I stopped driving the vehicle fearing for my own safety and returned it to the dealership on 17 February 2025 (18 days after purchase)

Following this, EBK Auto Dealers acknowledged my complaint and stated they would refund me that was on 19 May 2025. However, despite this commitment being made, I have yet to receive the refund and communication from their side has been completely lacking.

It is unacceptable for a dealer to sell a defective vehicle and fail to honour their own promise of a refund. I feel taken advantage of and urge others to be cautious when dealing with this dealership.