EBK writes their own reviews on Hellopeter to deceive the public

Despite my previous complaint and escalation, I am still without my vehicle registration papers (NaTIS), which were originally promised within 21 days of purchase.

What makes this situation even more concerning is the apparent pattern of deceptive conduct surrounding EBK Auto Dealers’ online reputation management. There are growing concerns that the dealership is posting or manipulating its own reviews in an attempt to mislead prospective customers, while genuine customer complaints continue to surface across platforms such as TikTok and other review channels.

My experience with EBK Auto Dealers has been characterised by:

• Failure to provide a vehicle in proper condition upon collection• Failure to honour agreed timelines regarding registration documents• Poor communication and complete lack of proactive updates• Ignoring customer follow-ups until formal escalation occurs• Reactive service only once external pressure is app****

To date, I have still not received a proper customer-focused resolution. Instead, I continue to experience delays, inconvenience, and inconsistent communication.

This matter is no longer simply about delayed paperwork — it reflects serious concerns regarding professionalism, transparency, and consumer trust.

I urge prospective customers to exercise caution when dealing with EBK Auto Dealers, particularly regarding post-sale support, vehicle readiness, and administrative processes.