IM
Isabel M
1 reviews | Active since Jan 2023
10 Jan 2023, 15:33
Mistakes found when moved in 3 January 2023
There are a few things that needed to be fix in the house. Before I moved in l cleaned the house and only then notesed that the windows were cracked ion the sitting-room as well as big window in the bar. Then the built-in cupboards in bedrooms are not properly finished and some handles are loose and some are completely off. That handles l found laying inside or drawers. I need it to be fixed as l am not happy with above mentioned problems
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Replies (3)IM
Isabel M's updateReviewer Update
10 Jan 2023, 16:11Thank you soooo much for replying so fast. The address is 65 Range Road Elsies River.
IM
Isabel M's update10 Jan 2023, 16:11
Reviewer Update
Thank you soooo much for replying so fast. The address is 65 Range Road Elsies River.
IM
Isabel M's updateReviewer Update
10 Jan 2023, 16:19The property 's address is 65 Range Road Elsies River. Thank you
IM
Isabel M's update10 Jan 2023, 16:19
Reviewer Update
The property 's address is 65 Range Road Elsies River. Thank you
Eazi Real Estate's replyOfficial
11 Jan 2023, 08:26Good Day Isabel, Thank you for taking the time to highlight some of your concerns upon moving into your new home. Please be assured that our clients are our primary focus and top priority; therefore, we sincerely value your feedback.
Unfortunately, in some cases, as with your case, there are limits to what we as the real estate agency have control over. We rely on our sellers being upfront and declaring any defects of the property in the conditions report and also always urge our sellers to make the home look presentable upon key handover. We will address these issues raised with the transferring attorneys as well as the sellers and revert to you with feedback as soon as possible.
It is still highly frustrating when such a happy and exciting time is met with so many unforeseen challenges, and for that we are sorry that your experience with Eazi didn’t match your expectations.
In the meantime, we sincerely hope you enjoy your new home from here on out, and we look forward to working towards ensuring a better experience for you in the future.
Our General Manager will be happy to get in contact with you to learn more about your experience and how we can make amends, please let us know if you would like her to do so.
In the meantime, we do hope you are enjoying your new home from here on out and we look forward to working towards ensuring a better experience for you in the further.
All the best, The Eazi Team.
Unfortunately, in some cases, as with your case, there are limits to what we as the real estate agency have control over. We rely on our sellers being upfront and declaring any defects of the property in the conditions report and also always urge our sellers to make the home look presentable upon key handover. We will address these issues raised with the transferring attorneys as well as the sellers and revert to you with feedback as soon as possible.
It is still highly frustrating when such a happy and exciting time is met with so many unforeseen challenges, and for that we are sorry that your experience with Eazi didn’t match your expectations.
In the meantime, we sincerely hope you enjoy your new home from here on out, and we look forward to working towards ensuring a better experience for you in the future.
Our General Manager will be happy to get in contact with you to learn more about your experience and how we can make amends, please let us know if you would like her to do so.
In the meantime, we do hope you are enjoying your new home from here on out and we look forward to working towards ensuring a better experience for you in the further.
All the best, The Eazi Team.
Eazi Real Estate's reply11 Jan 2023, 08:26
Official
Good Day Isabel, Thank you for taking the time to highlight some of your concerns upon moving into your new home. Please be assured that our clients are our primary focus and top priority; therefore, we sincerely value your feedback.
Unfortunately, in some cases, as with your case, there are limits to what we as the real estate agency have control over. We rely on our sellers being upfront and declaring any defects of the property in the conditions report and also always urge our sellers to make the home look presentable upon key handover. We will address these issues raised with the transferring attorneys as well as the sellers and revert to you with feedback as soon as possible.
It is still highly frustrating when such a happy and exciting time is met with so many unforeseen challenges, and for that we are sorry that your experience with Eazi didn’t match your expectations.
In the meantime, we sincerely hope you enjoy your new home from here on out, and we look forward to working towards ensuring a better experience for you in the future.
Our General Manager will be happy to get in contact with you to learn more about your experience and how we can make amends, please let us know if you would like her to do so.
In the meantime, we do hope you are enjoying your new home from here on out and we look forward to working towards ensuring a better experience for you in the further.
All the best, The Eazi Team.
Unfortunately, in some cases, as with your case, there are limits to what we as the real estate agency have control over. We rely on our sellers being upfront and declaring any defects of the property in the conditions report and also always urge our sellers to make the home look presentable upon key handover. We will address these issues raised with the transferring attorneys as well as the sellers and revert to you with feedback as soon as possible.
It is still highly frustrating when such a happy and exciting time is met with so many unforeseen challenges, and for that we are sorry that your experience with Eazi didn’t match your expectations.
In the meantime, we sincerely hope you enjoy your new home from here on out, and we look forward to working towards ensuring a better experience for you in the future.
Our General Manager will be happy to get in contact with you to learn more about your experience and how we can make amends, please let us know if you would like her to do so.
In the meantime, we do hope you are enjoying your new home from here on out and we look forward to working towards ensuring a better experience for you in the further.
All the best, The Eazi Team.