RW
Ryan W

1 reviews | Active since Oct 2020

03 Oct 2020, 14:35

Simply the Worst

For months on end I've experienced disconnection issues, high ping, slow download speed, high packet loss, and horrible support from this ISP They keep saying the issues are resolved or will be resolved after updating their back haul links and such and all is good for a day or 2 and then back to problems. I have had to mail them weekly to log complaints about my connectivity issues because that's what it's become. A weekly thing and sometimes daily. They don't fix their problems and after all the complaining they don't out of their own compensate people for this broken service they offer. And if they do compensate you it doesn't even make up for just how horrible the service is which they are providing.

They advertise themselves as simply the fastest, when in fact they are simply the worst.

My telkom mobile network has a more stable connection which I have to use to play games with. Need I say more? Where's the zero star option?

0
Replies (2)
Easyweb
Easyweb's reply05 Oct 2020, 07:34
Official
Hi Ryan please can you send us your customer number so we can assist you.
Thank you
RW
Ryan W's update05 Oct 2020, 14:55
Reviewer Update
Rya008