REGRET IT

<p>So I've been with easyweb for over a year now and at first I was quite happy with my bronze package (R899 pm) however this would be short lived. I have suffered extremely slow internet and the support I receive is vitually non existant. I have emailed them multiple times each month with a very lax approach to the issue. They refuse to take ownership of the problem and close support tickets qithout any resolution. I test my connection daily and if im lucky im able to view online movies however most times it gets so bad that I cant even send an attachment with the email. I have never had clear connection or compensation yet I pay full every month. I find myself begging and demanding and all I receive is apologies and excuses. I have email threads and speed tests captured to prove this. As far as im concerned this company is in breach of our agreement and I regret ever signing with them. </p>