From Bad to Worse!!!

Easyweb suspended my service due to non payment. Due to COVID, lots of people are experiencing the same, but the moment I received funds (1 day later), I paid in full & in advance for the next month. I would have thought that reconnecting was going to be easy, but after more than 24 hours later, numerous phone calls, etc my Fibre is now 'on', but in stead of 20/20, it is 2/20. Easyweb is blaming this on Vumatel, just like they blamed my hardware to be faulty initially. How does everything work just fine, Easyweb cuts my service, but all of a sudden it's my router of Vumatel's box that's the problem? In a previous complaint Easyweb blames everyone, but at the end it always seems that something was not activated on their side, because everytime (more than 5+ times per month) I complain about a drastic drop in speed, my Fibre is miraculously restored to what I am paying for by the click of a button or whatever they do at Eastweb's offices! I am tired of hearing that "the matter is escalated" & have now escalated it myself by cancelling their services demanding my money back. I can not continue on like this! Surely at R858.75 per month, I can expect the fibre to be stable or actually working! If someone can please advise which service provider offers great service & good pricing, I would really appreciate it!