Easyweb - *******, ***** and USELESS.

We moved into a complex where there is fibre, we paid 4 weeks ago for our transfer. Easyweb is very quick to take our money, then they told us there is no Fibre in the complex, while we are looking at the previous owners fibre box. They had lots of stories, but never helped. We’ve been here for a week now, and still NO fibre connection. Then they send a quote through with the wrong name and cell number, but with our ID number and address. This is unacceptable. Why a quote when we have already paid. There service is pathetic and unprofessional to say the least. I will use our media contacts today to mention this on air, and will arrange for an interview as well. We gave them enough time, just to get bad service, not eager to help at all, and still no line. But they keep the money. This is *****ing and I’ll make sure this does not go unnoticed. There are service providers that can help us immediately, but Easyweb has our money. And the other service providers need them to let go of a “ticket” in order to help us. So on top of being totally dishonest they are spiteful too.How convenient when they sit with our money and keep on telling lies. Don’t use them, they give useless a new face.