Constant High Latency - Inability to Fix!

To summarize... this is the worst ISP I had ever come across with or ever heard off. <br> <br> I have been with Easyweb for a total of 6-7 months now out of of which I easily had problems with my line for 3 months. These guys don't seem to give a **** about their customers and also treat their customers like real idiots. I've been complaining to them that my line is having High Latency recently but they keep on insisting that I am downloading while playing online games... I have been playing online for probably around 10 years now, I think I would know what causes high latency on my side and would have eliminated it if it was me downloading. They have now finally admitted that there seems to be a problem after several weeks of having the issue and \might\" be attending to it during the course of this coming week. Their policies also doesn't seem to matter much to them since my faults that I submit also tend to stay around for several weeks/months before being cleared. <br> <br> I have been more than patients with these guys and I am just sick and tired of this poor service and I would advise anyone to really rethink your possibilities if you are considering Easyweb as an ISP."